FAQs
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How do I arrange to see a property?Contact our office, where we'll arrange a mutually convenient appointment to accompany you to the property with an experienced member of our team.Furnished, Part Furnished or Unfurnished?Generally, a property offered as furnished comes with all the main fixtures, furnishings and fittings, white goods, lounge and bedroom furniture etc. At the other end of the scale, an unfurnished property would normally be provided only with such basics as carpets, curtains and light fittings. Part furnished properties fall...What is the application procedure?Application forms are available online or from our Town Centre Office. Check you meet the referencing criteria below: Be in full time employment. Have been resident in the UK for the past 3 years. Be earning 2.5 times the monthly rental. This criteria is a guideline only, if you think you may fail...Will I need to provide personal identification?Yes, we request you submit a copy of your driving licence (photo edition) or Passport then return the completed application form accompanied by a copy of your last 3 wage slips, last 3 bank statementsWhat if I have a CCJ?Any County Court Judgements (CCJs) must be declared on the application form, but does not automatically result in a decline, however, undisclosed CCJs will automatically result in a declined application.What happens after referencing?An Assured Shorthold Tenancy Agreement will be prepared and we'll make the final preparations with regard to the letting of the property to ensure it is ready to move in to at the earliest possible opportunity. A holding deposit will be taken to secure the property.How long does referencing take?The whole process takes anywhere from 1 day to 2 weeks, subject to the references being received.What is a Tenancy Agreement?Most residential tenancies will be an Assured Shorthold Tenancy Agreement which is recommended and compiled by the Association of Residential Letting Agent (ARLA) following lengthy consultation with the Office of Fair Trading. This document is legally binding and details the obligations and responsibilities of the tenant and the landlord.How long will the tenancy agreement be for?A minimum of 6 months. At the end of the six months the tenancy automatically rolls over to a periodic tenancyWill my deposit be protected?We do not take deposits for rooms but the deposit for commercial, houses and flats is generally the monthly rent. The deposit is registered with MyDeposits.com and held during the tenancy against the satisfactory performance by the tenant of all the various obligations under the tenancy agreement, but mainly, those relating...Am I allowed to keep Pets?Unfortunately the landlords we deal with do not allow pets.Do I need Insurance?Contents insurance is strongly recommended. Tenants should take care to review any existing policies when renting a property as some standard insurance products will either not provide cover, or might place restrictions on cover for rented property and/or its contents. Tenants are responsible for insuring any of their own possessions....How Often Can The Rent Be Put Up?In general terms, rent of an existing tenancy can only be increased once every twelve months. Where an Assured Shorthold Tenancy holds over as a statutory periodic tenancy, a specific prescribed form (a section 13 notice) will be used to notify tenants of a proposed increase in the rent.Rights Of Access To The Property, What Are The Rules?A landlord, or his agent, or someone authorised to act on his behalf has a right to view the property to assess its condition and to carry out necessary repairs or maintenance at reasonable times of the day. The law says that a landlord or agent must give a tenant...Who is responsible for Safety, Repairs & Maintenance Issues?A landlord, in very general terms, has a legal responsibility to repair the structure and exterior of the property, including drains, gutters and external pipes; to keep in working order the installations for the supply of gas, electricity and water; and, for the installations for the provision of space and...How do I end my Tenancy?The law around ending a tenancy is relatively straightforward as long as the right timescales and procedures are followed, along with the use of the correct format of notice. It is recommended that you end your agreement properly if you want to leave. If you don't you may still be...What is the notice period?If a Landlord wishes to gain possession, they must give a minimum of 2 months’ notice in writing to end at the end of a period. If you wish to give notice, you must give a minimum of 1 months’ notice in writing to end at the end of the...What if I have a joint tenancy?You have a joint tenancy if you share with a spouse, partner, family member or friend and both/all of your names are on the agreement. The actions of each individual person will affect all of your rights. For instance: If one of you gives notice to the landlord, the agreement...Q. Now I have moved in, what if either Landlord Or Tenant unexpectedly want to end a tenancy early?There are only limited ways in which this can happen; the landlord cannot make the tenants move out, nor can the tenants lawfully walk away from their contractual obligations. Either party might request of the other that a formal surrender of the tenancy be allowed. It would then be up...Can I get someone else to move in?This may be possible if you have no choice but to leave early and want to avoid paying rent on more than one home. However, you have to get the landlord's agreement for the person you suggest to move into the property. The landlord may want to take up references...
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Q. The landlord will give the new person their own tenancy or licence agreement - otherwise, you will still be legally responsible for the tenancy. What if I just walk...Walking away or posting the keys through the letterbox is called 'abandonment' and will not end your agreement. Your agreement with the landlord will continue even though you've left and the landlord can continue to charge you rent, so you're likely to build up rent arrears: if your agreement is...